Archive for August, 2008

User Conferences

Thursday, August 28th, 2008

Shameless marketing plug….registration for our upcoming user conferences is growing fast.

New Orleans – October 6th to 10th
Amseterdam – October 20th to 24th

Tons of technical training, lots of customer presentations, meet the developers and the people responsible for this amazing product of ours and….get to hear me give the opening address.

Oh well, every silver lining has a cloud :)

Sign up here…

Anyone see BMC's results

Thursday, August 28th, 2008

Overall good set of results, growth being powered by Remedy and Bladelogic it seems (36% up on one and 1000%+ up on the other)

But…did you see their Service Assurance results (i.e. performance and availability monitoring)…$20m in license bookings for Q1….DOWN 32% year on year. This compares to Nimsoft that reported an 85% INCREASE in bookings.

Now…if we both continued on that trajectory….let’s think…we’d be doing more business than BMC in Service Assurance in….not that long.

Imagine that!

(yeah, I know my logic on projections is a little fuzzy…just a bit of fun)


Thursday, August 21st, 2008

A little late with this due to my vacation, but big congratulations to all of the folks at our long-time customer Rackspace for their IPO. Nice job guys….!

Fastest growing systems management company!

Wednesday, August 20th, 2008

You’ll see the press release later today, but Nimsoft has just been ranked by Inc Magazine as the #1 fastest growing private systems management company. Given that we are faster growing than any of the publicly traded companies, I reckon that makes us the fastest growing systems management company on the planet!

We are also ranked as the 36th fastest growing software company…..can you believe it?

Amazing, amazing stuff…….watch for the press release….


Sunday, August 10th, 2008

Busy on holiday in the Cotswolds at the moment (probably only English people would know where that is).

Relaxing with the kids

In England

Wednesday, August 6th, 2008

Taking the kids on holiday for 12 days in England. Guess where we’re going today?

Man Utd vs Juventus…..taking the kids to the Theater of Dreams for their first taste of English football.

MSPs versus End-user enterprises as customers

Monday, August 4th, 2008

During a recent discussion with a 3rd party, I was asked the question “why don’t others have the same success with MSPs?” Then, I was asked the question “If your MSP business is so successful, then why don’t you just focus there?”

Interesting questions and I thought worth a quick discussion.

Why are other monitoring companies not successful with MSPs?

We are not claiming that we are the only game in town, but competition with MSPs comes from completely different companies than we compete with for corporate enterprise business. Most of the suppliers in this space are offering low-end solutions, because they are trying to reach the “mass market” of MSPs (estimated at tens of thousands in the US alone).

Nimsoft is several steps above this. Our product is a solution that can start small, but grow to be used in the largest, most complex of environments. In reality, the low end MSP-specific solutions are not competitive with us. For example, just last month, a very large MSP/Outsourcer selected Nimsoft as a replacement for their current monitoring solutions and as the partner of the future. This company has 65,000 devices under management.

So, smaller, ambitious MSPs can get in to Nimsoft easily and grow to become very very large, comfortable in the knowledge that they will never be lacking for scalability or feature set with their customers.

But, why don’t the big-4 compete in this space?

They try but, for Nimsoft to do business with MSPs, we changed our pricing completely, we changed our license agreements, we changed the way in which we compensate our sales executives, we changed the manner in which we approach the customer and so on. We changed almost everything from our corporate enterprise business in the way that we do business with an MSP. You have to realize that when we partner with an MSP, we are critical to their business and often times, we are dealing with the President of the company.

The big-4 just don’t get it and they are not flexible enough to “partner” rather than “sell”.

Why don’t we only do MSP business?

Simple, because by having end-user enterprise business from some of the largest organizations in the world, we are assured that our product meets the needs of the most demanding environments. Meetings the most demanding needs of end-users, means that we are well positioned to work with our MSPs on what those needs are, and help them to meet them also and learn from our experiences.

Seems simple? Well it is for us because we’ve done the work to understand these things.

But, I also understand how difficult this can be for companies that have never done it before or don’t have an open mind to new business models.