Archive for July, 2009

According to leading analyst….Nimsoft is….

Thursday, July 30th, 2009

More later when we figure out what we’re allowed to publish or not but….anyone with a Gartner subscription should download the new Magic Quadrant for Event Correlation – just published yesterday.

When you see it you will know that Nimsoft has arrived and we are challenging the status quo….

Congratulations to German Nimsoft…..

Thursday, July 30th, 2009

Excellent new piece of business signed yesterday with a brand new customer. We’re working on quite a few more this week in both Europe and the US.

Also, we have a big product planning session today – I’m really excited about it because the overall strategy is so hot!

I didn't realize the Greenpeace had tried Openview :)

Wednesday, July 29th, 2009

On top of the HP headquarters in Palo Alto yesterday

MSP Industry consolidation?

Wednesday, July 29th, 2009

Interesting article from Joe Panettieri at MSPMentor….you can link to the site here

Managed Services: HoundDog Acquired, Who’s Next?
Posted July 28th, 2009 by Joe Panettieri

When GFI Software today announced plans to acquire HoundDog Technology Ltd. — a SaaS-driven remote monitoring and management company — my first question was an obvious one: Who’s next? Is consolidation about to accelerate in the managed services market? Why or why not? Here are some initial thoughts… including some whispers involving Hewlett-Packard and venture capitalists.

First, some background on the GFI-HoundDog deal. According to a GFI press release:

For GFI, a leading Infrastructure solution provider for small and medium-sized businesses, the HoundDog technology – that provides Managed Service Providers (MSPs), Value Added Resellers (VARs) and IT support organizations with an easier, more affordable way to monitor and manage their client networks – perfectly complements GFI’s plans to provide the channel with the best applications and solutions available to help them manage and grow their business.

GFI assists network administrators with network security, content security and messaging solutions. The company has offices in the US, Malta, UK, Hong Kong and Australia. The GFI ecosystem includes 200,000 installations worldwide and more than 10,000 channel partners, the company says.

Meanwhile, HoundDog Technology Ltd. was established in early 2003. The company’s customer base includes more than 1,700 VARs, Managed Service Providers (MSPs) and independent IT support companies.

I’m double-checking, but I don’t believe financial terms of the HoundDog-GFI deal were disclosed.
The Bigger Picture

I don’t believe the GFI-HoundDog deal is an isolated event. If you piece together a few independent nuggets of information you begin to see the bigger picture — which indicates that we’re poised for accelerated MSP software industry consolidation.

Let’s start with an industry titan. A well-placed source tells me Hewlett-Packard has been on an MSP software fishing expedition, trying to reel in potential acquisitions at deflated market prices. But HP’s efforts have cooled in recent weeks as the stock market has recovered.

Also of note:

* LogMeIn and SolarWinds in June and May 2009, respectively, launched successful IPOs — helping peer MSP software providers to set their valuations for potential M&A or IPO activity.
* Nimsoft in May 2009 acquired Cittio’s assets.
* ConnectWise CEO Arnie Bellini, in a July 2009 interview with MSPmentor, disclosed his privately held company’s anticipated revenue and bottom-line figures for 2009. Bellini said he’s using R&D to help educate ConnectWise’s customers and grow the MSP market. But the financial figures could potentially help industry watchers to set MSP software industry valuations.
* Sparxent, Inc., an IT and business solution provider, today (July 28) acquired Cemaphore Systems, Inc. — which specializes in email uptime and email data migrations across on-premise and cloud systems.
* SpringSource acquired Hyperic, an open source IT management specialist, in May 2009.
* Newcomers like Paglo and Severa are touting their respective SaaS models to continue expansion and attract SaaS eyeballs.

Now, the clinchers: In May 2009, I heard from a venture capitalist looking to perhaps roll up several MSP software companies into a single entity. Fast forward to July 2009, and I’ve heard from three separate venture capitalists looking to make moves in the MSP markets.

Please note: I am NOT suggesting that all MSP software providers are performing well. Some may sell-out from a position of strength. Some may exit because of financial weakness.

Either way, get your financial records in order. Consolidation isn’t coming. It’s here.

Nimsoft in the 21st century!!!

Tuesday, July 28th, 2009

Well that’s completely unfair of me but we switched the blog to use WordPress as of today. Very cool. I can update from my BB so you know what that means…..more posts! Yee Ha

But it also means that we will be able to categorize posts to make it easier for users to get more value.

I think the RSS feeds should have migrated automatically, add a comment and let us know whether all is working in Nimsoft blogland.

How to burn bridges…

Saturday, July 25th, 2009

Have an interview with a company that goes really well but…the company decides that you are not the right candidate.

So then, send the CEO an email telling him that he’s made a huge mistake, “don’t you want ‘A’ players?” and that instead of working for Nimsoft, “I’m going to work for a direct competitor of yours…..you’ll see”.

The way I read it when I receive one of those is:

1. Wow – we made the right decision on that person – high maintenance, emotional, insecure in his own abilities
2. I will never hire that individual in the future
3. Clearly feels that we dented his ego by saying no – sales people are meant to be able to take rejection

Saying no is not because we think you are not good at your job, it is simply that we don’t think there is a good fit.

Can I get home tonight?

Friday, July 24th, 2009

What a great but long week. Been in the UK again….

Interviewing for Sales Director – met many quality individuals….we’ve got 2 short-listed – references next. Always interesting to meet new people.

Great meeting with CEO and NOC Manager of a great prospect of ours in the UK. Lots of opportunities with them.

We’re about to make some internal promotions and we’ve got multiple vacancies across the company right now. If you are high quality and a winner….send us your resume.

Finally, sitting in Heathrow on my way to Germany….this afternoon, I have to get a car straight from the customer location, to drive about 140km through Friday afternoon traffic to try try try to make a flight back to SFO. It’s the last flight out tonight….if I miss it then I’m overnighting in either Germany or London (we’ll figure that one out later) but I’d really like to get home. Got dinner booked with my gorgeous girlfriend in San Francisco tonight – sounds more appetizing than room service in a Heathrow airport hotel on my own :(

Also, had board meeting this week. Board very happy with performance (who couldn’t be). Profitable, cash flow positive, growing, breaking records, incredible customer satisfaction, wonderful new products….all because of our people, they are the best.

Results release for Q2 will get issued on Monday – I’m sure if I get a chance I’ll pre-release it on the blog anyhow (it’s worth it just to see the faces of the marketing team…..only kidding!)

Talking of marketing – they are taking the lead right now on some massive launches that we’ve got coming up in October. Now…even I’m not going to pre-release this one…..well, maybe just a bit….closer to the time.

Onwards and upwards – I love this company, we’re rocking and rolling. But please….can someone buy me a corporate jet and lots of free fuel – I promise I’ll take good care of it.

More great Managed Service Provider news….

Tuesday, July 21st, 2009

This press release will be issued tomorrow….sneak preview….

Atrion Enhances Managed Services, Profit Margins with Nimsoft

Comprehensive Capabilities Enable Veteran Managed Service Provider to Replace Dell Remote Monitoring Platform and Several Point Solutions

Redwood City, Calif. � July 22, 2009 � Nimsoft, the alternative to Big 4 IT performance and availability monitoring solutions, today announced that Atrion Networking Corporation has selected the Nimsoft Monitoring Solution (NMS) to centrally monitor and manage its clients� �always on� IT infrastructures. By leveraging NMS� comprehensive monitoring capabilities, Atrion is able to expand service offerings and enhance service levels while driving operational efficiencies and profit margins.

Remember to visit the web site to check out the full release in the morning.

Just for our Managed Service Providers customers

Tuesday, July 21st, 2009

Just heard internally (I’m sure we’ll announce externally soon), that we’ve developed bi-directional ticketing integration to ConnectWise….I know that a couple of our customers had recently asked us for that.

I think we’ve got others underway.

BMC Technology Alliance Program – update

Monday, July 20th, 2009

Thanks for all the comments and votes; thought I’d get everyone a quick update.

Because BMC has “competitive concerns”, we need to complete more detailed documentation and have been informed that our application could take up to 12 weeks to process.

Wow….12 weeks….that’s a long time….feels like forever in the Nimsoft universe….maybe not so long in the BMC universe…..what is anyone going to discuss for 12 weeks?

Anyone want to change their votes based on the latest information?