Archive for June, 2010
So much business left…..it’s going to be 3 really, really busy days.
Had some really exciting new customers last week including a large European hosting/managed service provider, another MSP in Ohio, and a large MSP in Louisiana. The MSP/hosting space continues to be very buoyant for us.
I met with the CEO of an MSP this last week who was using a mix of tools from multiple vendors.
He had been evaluating I think 5 different monitoring vendors and asked me “why doesn’t anyone provide a scalable monitoring solution for MSPs apart from Nimsoft?”. We talked about the security requirements, the scalability requirements, the need to support operation across public networks, the heterogeneity required etc.
Bottom line is that it is very very difficult to build a solution for these needs. When I see new vendors come into the space with flashy marketing materials, I always wonder how long it will take them before they realize how difficult it is. Don’t forget, Nimsoft has been developing and improving its products for about 10 years with some really smart engineers and then, I’ll be the first to admit, there are still many parts of Nimsoft that I’d like to be improved. We are continuing to increase our spending on R&D; when you’re in the lead, run faster!
Very excited for the England match. In some ways playing Germany is better for England than playing Ghana. England play better against more familiar opposition and of course Germany is one of the great rivalries for England. If we win, then probably a game against Argentina awaits which, ever since the Falklands and the Hand of God, is also a huge rivalry. I believe that we will beat Germany today….Argentina, hmm.
So, Germany, then Argentina, then Spain (or Portugal), then Brazil – that’s the likely path for England…that is #6, #7, #2 (or #3), #1 in the FIFA World Rankings – I think we will have earned it if we get there. I hope the team that played Slovenia and not the team that played Algeria shows up today.
Did an interview recently and Sramana Mitra wrote a great article on the Nimsoft story.
Take a look at it on her web site here.
All in one day (yesterday):
Great call with my boss in the morning – UP
Mediocre call with one of the sales leaders – DOWN
Closed a Service Provider deal for over half a million dollars – UP, UP, UP
Watched England perform worse than Southend United – DOWN
Had a great call with another sales leader – UP
Got an email from another Service Provider customer agreeing to sign our deal on Monday – UP
Great dinner with my family in the evening – UP
What’s the theory on the England performance? It’s as if the individual players had forgotten how to play, let alone not playing as a team.
Big week next week
First England drew with USA
Then Portugal looked awful against the Ivory Coast
Then Spain lost
Then France lost
Now Germany lost
Wow. Time to put the record straight today.
Didn’t want this blog to only be about the World Cup, although I did see an interesting research note from Goldman Sachs this morning, discussing whether the distraction of the World Cup would have an impact on technology results this quarter.
We are now into the last couple of weeks of the quarter and as usual things are heating up for everyone. The sales team has a lot of business to get finalized, the engineering team are working hard to meet their quarterly deliverables and the technical teams are deployed all over the place with customers.
One of the big successes this quarter is our “placement center”.
This is a program where we utilize the skills and experience of our MSP partners, to deliver consultancy services to other customers. This not only provides our customers with access to top quality consultancy and services capabilities, but provides our MSP partners with a good additional source of business.
In fact in this quarter, which is the first full quarter we’ve had this program running, we have delivered about a third of all Nimsoft services engagements via our MSP partners and the customer reaction has been tremendous.
We continue to make the product as easy to use as possible, but sometimes customers are looking for operational/procedural assistance.
Has to be the News of the World with “The Hand of Clod”.
For those of you that don’t know – many years ago when Maradona handled the ball into the net and was given a goal for Argentina against England (that knocked England out of the World Cup) – he later referred to this as the Hand of God – hence the humour in the headline.
Good result for the US and they probably deserved the draw as well.
Hopefully both US and England will qualify from the group.
Inspirational words from the USA goalkeeper…..that would not fill me with confidence
“If we give up too many wide free-kicks and direct free-kicks, we will
probably get punished for it. It’s important we’re solid in defence and not
leave guys open one-on-one,” Tim Howard, USA goalkeeper.
I translate this to say “Please don’t let them shoot at me because I’ll fumble”
England vs USA – 11.30am Saturday morning.
Trying to figure out whether to have a bunch of people over to watch it together, or whether just my son and I watch it (he was born in America but cheering for England – I have brainwashed him well!)
One of our product managers was demonstrating to me on Friday night that we could see all of the Nimsoft on Demand instances, and we could even fire up new instances, right from his iPhone.
So cool…just imagine. Customer says “I’d like to try this software”, sales rep pulls out the phone, enters details and hits Go. Customer gets an email with immediate login details to a fully functional monitoring solution.
Hmm, anyone remember boxes of CDs and manuals (I think most other companies still ship systems management software that way) – seems so archaic.
The times are changing….the question is how do today’s “leaders” adapt and adopt.
Interesting week this week. Spent great time with prospective customers, moved into new office, also dealing with some internal processes which we’re working our way through.