Archive for January, 2011

Sponsorship of local foundation – 19forlife

Monday, January 31st, 2011

Big mention for local not for profit 19forlife.  You can see the details on their web site at

Yesterday, Nimsoft was one of the sponsors of their annual Bocce Ball tournament held right here in Los Gatos. Some of the Giants players were in attendance together with pitching coach, Dave Righetti and his family.

Took my kids along, they managed to get photos and autographs, but most importantly, Nimsoft contributed to this worthy cause. We have a program of sponsoring local organizations and not for profits – particularly when one of our employees or their family is somehow involved.

Oh…and the result of the Bocce….we were 2-2 but alas, did not make it through to the play offs. Not a bad result considering that most of the team were YouTubing “how to play Bocce” the night before :)

Critical projects

Saturday, January 29th, 2011

We have a two day leadership meeting next week at Nimsoft. As a team we don’t often come together and we’ve welcomed several additional members recently. In preparation, I started to write down all of the critical projects that we have to deliver in the next couple of months.

Oh my. We have so many things to get done and such a short time to get them done in. We’ve got to execute like crazy over the coming period.

The good news is that we’ve got a really strong team and that the employee base has grown significantly recently. At least that means that the workload can get spread around but still, whenever anyone joins Nimsoft, they are normally overwhelmed within a couple of weeks. Speed and momentum and execution are so important for us that we can never stop.

Did I mention our industry-changing announcements coming in April? Maybe not but it’s going to amaze a lot of people.

Nimsoft customer….Sungard Enterprise Cloud great write up by Tier1 Research

Tuesday, January 25th, 2011

Nice write up…introduction is below…contact us and we’ll send you the full article

SunGard to introduce fully managed Enterprise Cloud
Enterprise and Mass-Market Hosting
by Agatha Poon
January 25, 2011
SunGard Availability Services (AS), a division of SunGard Data Systems, has just reached a significant milestone as the general availability of SunGard Enterprise Cloud is scheduled to be commercially available on January 31 after spending five months in private beta and another four months in controlled availability. SunGard’s latest foray (the managed service provider has made available private clouds running on dedicated VMware environments since 2008) into the multi-tenant Enterprise Cloud is an indication of the market evolution, one that began to get serious in the hosting industry during the past 18 months when a raft of hosting companies were under fire from investors and customers to provide new business models. Although SunGard’s core business is in the managed services arena, which is still a growth segment in the hosting industry, a tidal wave of cloud frenzy is rising fast and it’s hard to ignore.

For SunGard, providing Enterprise Cloud is an extension of its focus on managed services, a move that enables the delivery of elastic managed services on the fly while delivering on its promise of high availability enterprise applications. Not surprisingly, SunGard’s Enterprise Cloud is a fully managed multi-tenant enterprise cloud, customizable to support customer needs and architecturally engineered to run production workloads with built-in compliance and security mechanisms. SunGard’s cloud story is about managing cloud platform and cloud applications for customers. Learning by experience, enterprises still want to gain control within their virtualized cloud environment. SunGard teamed up with cloud monitoring specialist Nimsoft (which is now part of CA Technologies) in December 2010 to integrate Nimsoft’s Monitoring System (NMS) into its cloud platform and made the monitoring tool available to Enterprise Cloud customers as a holistic offering.

Good stuff…

Thursday, January 20th, 2011

Just finished new hire training….45 people in the room, wow. What a fantastic group of people.

“Welcome Wednesday” last night at the bar to get everyone chatting informally as well – I had to leave reasonably early but I understand there were many of our folks dancing the night away late.

It’s difficult to describe everything that Nimsoft has going on right now. Sometimes I wonder how we get it all done….but I think much of it is driven by pure adrenaline and energy from everyone.

Have an early customer call in the morning…6.30am…my workout schedule looks like it will miss another day…then several meetings and then weekend…ahh.

Sales recruiting open house – Campbell, CA – January 26th

Thursday, January 20th, 2011

Are you fed up working for that stuffy, slow moving, boring software vendor trying to sell products that have outlived their “sell by” date to customers who really don’t want to buy them? (Yep…we’ll fix that in the next release which is due….err….July 2012)

Or maybe you’re working for that small start-up, hoping that the funding will last long enough to…..get another round of funding. Wishing that you had access to quality resources and wishing that your company was not being run by an engineer that didn’t understand the value of sales.

Well…come join Nimsoft.

We are FUN (ask anyone that works here), we have products that customers LOVE (ask our customers), we are killing the competition (what competition?), our engineering team ROCKS (don’t bother them…they’re working), our support team gets constant praise from customers and we recruit and retain the BEST sales team in the business.

Significant expansion has meant that we have many available positions. Are you the BEST? Looking for a position that is challenging and will give you the opportunity to make beaucoup de bucks? Looking for somewhere that you can grow with the company.

Oh…and did I mention actually enjoying your work and having fun?

Come visit with us at our Sales Recruiting Reception next Wednesday, January 26th at 5pm in Campbell

More details and registration can be found by clicking this link.

Couple of suggestions:

Bring your “A” game and be prepared to smile….we’re a happy bunch! We won’t judge you on your resume, we want to learn about who you actually are.


Essential reading for all software vendors that want to sell to Service Providers….

Friday, January 14th, 2011

This excellent article appeared in The451 this morning, written by Doug Toombs. I wanted to highlight once sentence that Doug has written because I’ve blogged about this subject many times in the past.

For vendors, the way to a service provider’s heart is threefold – true multi-tenancy, APIs and consumption-based pricing

I see so many vendors thinking that Service Providers are a “river of gold” and firing up SP focused marketing. But….as I’ve said many times in the past, you have to have the product architecture and the business model to be successful. These capabilities are table stakes…without them then you may as well go home, most SPs will ask you to leave the building.

Here is the complete article:

Nimsoft deployment at SoftLayer

Recently, Tier 1 Research had a chance to sit down with representatives from both Nimsoft(now a part of CA Technologies) and SoftLayer, and learn a bit more about the implementation of Nimsoft’s suite of offerings within the SoftLayer environment.

In the initial days of Nimsoft’s development, its strategy was to focus on developing the core of a monitoring service, focusing on APIs and SDKs first with the assumption that many of its future potential customers might have already had an enterprise-class NMS in place (such as Hewlett-Packard’s OpenView, IBM Netcool, etc.), which it would feed into. This forced the firm to focus on functionality first over looks or interfaces, but eventually made Nimsoft a good fit for SoftLayer’s tendency toward automation and in-house development capabilities.

SoftLayer CTO Nathan Day stated that the company had always wanted to give its customers the intelligence they need to monitor their own servers. Previously, it had looked at the popular open-source package Nagios, but there weren’t any agent-based intelligence gathering components that met SoftLayer’s needs and scalability requirements (before the merger with The Planet, SoftLayer had roughly 30,000 servers). Therefore, SoftLayer was looking for a mostly ‘self-managed’ product with an agent component that could easily be deployed, wouldn’t affect the customer’s host(s) too much, was truly multi-tenant and could scale to its projected needs.

Upon meeting up initially with Nimsoft, one of the first questions that SoftLayer asked was about the APIs (something it reportedly asks of any software or hardware vendor, so vendors reading this take note!) Initially, it was impressed by the capabilities that the API afforded, and after just a few weeks of kicking around the Nimsoft service in-house, SoftLayer realized that Nimsoft would help it meet its goal for their customers. For the deployment, SoftLayer negotiated an opex licensing model for the on-premises version of its software, as opposed to using Nimsoft On Demand, or buying a fixed number of licenses ahead of actually having systems to monitor.

SoftLayer was able to quickly complete the engineering work needed to integrate Nimsoft into its automated provisioning systems as a standard offering. Now, when a customer installs a SoftLayer server, the Nimsoft agent is automatically installed at the same time the OS is provisioned and the initial login credentials are turned over to the customer. Customers can opt out of this installation if they prefer, otherwise they get the Nimsoft agent installed by default. Existing SoftLayer customers that already had provisioned systems can sign up for the service via a portal (although they must install the agent on their own, since they would have the login credentials to their system).

Once installed, SoftLayer provides a free base package of stats across the primary categories of CPU, disk and RAM. Advanced packages and plug-ins are available for other monitoring needs, such as when running complex applications like Microsoft Exchange or Oracle. Everything in the customer’s experience is done from the SoftLayer portal, which communicates with the Nimsoft system and its agents spread out throughout the servers in its datacenters. The product has already proven itself to be popular not just with SoftLayer’s customers, but with their internal NOC as well. The NOC operators benefit from the Nimsoft installation on the customer’s server by using data collected as a diagnostic tool to help troubleshoot customer help desk tickets; i.e., spotting high memory utilization and massive paging activity as the cause for a ‘slow’ server (as reported by a customer) is much easier when all of the relevant data has already been collected and is available for review.

T1R take
For vendors, the way to a service provider’s heart is threefold – true multi-tenancy, APIs and consumption-based pricing. The tendency of service providers to start asking their vendors to offer opex pricing is a trend we’ve commented on in the past, and don’t see any signs of this changing in the future as providers try to align their cost structures closer to their revenue flows.

As cloud gains more and more mindshare in the market, end customers are becoming accustomed to the ‘pay only for what you use’ model – so much so that it is now starting to extend beyond technical infrastructure components and into managed services as well. T1R expects that the vendors that will succeed the most in the cloud era are the ones that recognize these trends and work with service providers to come to a licensing and deployment model that is mutually beneficial, even if there is some shared risk involved.

On the plane listening to 49ers news conf announcing Jim Harbaugh

Friday, January 7th, 2011


Why is it that Virgin America feels like a limo whereas many airlines are like a yellow cabs

Thursday, January 6th, 2011

Kudos to Nimsoft customer support

Wednesday, January 5th, 2011

Received unsolicited from a customer today….I love this. Congrats to the individual involved…you know who you are!


I wanted to say XXX has demonstrated what world class customer services truly means.  He always goes above and beyond our expectations to show us how much Nimsoft values its customers.  I truly want to thank him and his boss and let them know how much he impresses us every time.

Nimsoft releases Android based tablet…lol

Wednesday, January 5th, 2011

Only kidding but feels like we’re one of the only technology companies on the planet that has not announced an android based tablet today.

What’s the count so far….would love someone to tell me how many tablets have now been announced.