Don’t you love ATT Wireless…not

So, because I get horrible ATT reception at my house, I decided to give them yet more money and buy a Microcell from them. Of course, these cannot be bought online they have to be purchased from one of their stores.

I arrive at the store and there is a lady that “checks me in” and then tells me that there are 7 people ahead of me waiting to be served.

What? I am trying to give you more money to buy a simple product from you and I have to wait for 7 people ahead of me!! Is this like a trendy restaurant or something? And by the way, it’s 1.30pm on a Monday – not like it’s peak time.

Wow – customer service….what’s that? I guess wireless companies make so much money that they can treat their customers like garbage.

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