@Boundary service moves to General Availability

After huge amounts of effort from everyone involved I am pleased to announce that the Boundary solution for monitoring Big Data application architectures is now Generally Available.

Over the last few months, we have had approx 60 customers beta testing Boundary and much of their feedback has found its way into the GA product or is scheduled for future delivery. Our documentation has been updated, lots of videos have been added, the support forums are up and running, huge amounts of capabilities have been added and the service is also now hosted at one of the largest SAS 70 Type II compliant, Tier III data centers in North America.

So what does it mean for us to be GA? Well the most noticeable difference is that customers can come directly to our web site and get access to a 14 day free trial. There are no sales people to talk to, no webinars to sit through, just give us your details and you’re free to get started. We will be in contact with you during your trial period by whatever means you prefer (chat, phone, email etc) to offer assistance and get your feedback but you should also feel free to reach out to us with comments, questions or suggestions for future capabilities.

At this point, you cannot buy our product via the web and we don’t yet publish our pricing online, but both of these are temporary measures while we get feedback from our initial set of customers. In the future we plan to allow our customers to sign up, browse pricing plans, buy and get support all online.

Today marks a water-shed day for the entire IT monitoring business. We believe that this is the first time that any product has attempted to operate by collecting “all the data all the time” (instead of being restricted by old-fashioned data sampling techniques) and to process that data in real-time to give customers second by second updates. The potential for this architecture and the technology that we have built is enormous; one of our greatest challenges is sure to be deciding which areas of future capability not to build….already we have more ideas that we have time to build them!

So, it remains for me to say a huge thank you to everyone on the Boundary team. Even though I’ve only been a part of this company for a few months, I have been incredibly impressed by our team and how much we can achieve in such a short space of time; I look forward to sharing in the future with you.

And biggest thanks of all of course are reserved for our beta testers and our first set of paying customers. Boundary exists for you and we encourage you to keep giving us feedback, keep telling us your likes and dislikes, keep sharing with us your challenges and of course, how you solve those challenges with Boundary.

I realize that we’re still a small company and many of the incumbents will arrogantly try to dismiss us but we know what the future holds and with your help we will get there.


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