Customer support and satisfaction

In the last 7 days, I have received 4 unsolicited emails and letters from customers expressing their delight with our customer support. In one case, we had someone work over the weekend to help a customer, in another case someone worked late in to the night to do the same thing.

I will be posting each of these letters and emails to the blog as soon as I can get somewhere that I can scan them.

It makes me very proud of the organization and team that we have built.

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