My UK trip

I had a very successful trip to the UK. Managed to see multiple customers, spend some time with the local sales and technical team and even get to spend some pre-Christmas time with my parents (and of course partake in the occasional beer in the local hostelry).

So far in 6 business days in December, Nimsoft has already completed 11 new customer contracts and that pace will only increase over the next few weeks. It has always amazed me how the speed and volume of orders increases at the “end of quarter” and “end of year” as customers try to negotiate for the best terms and obviously Nimsoft wants to close its fiscal quarters on a strong note.

On Thursday, I went to see three different prospective customers in London (avoiding the tornado that hit London). The diversity of these three companies highlighted to me the broadness of appeal of the NimBUS product. The first was a small, startup WiMAX company that is currently testing its services in a number of businesses around the UK – they are using NimBUS to manage the network and be alerted as potential problems occur. The second was a highly successful Managed Service Provider that is looking for a single Service Level Monitoring product to deploy across its entire customer base. The third was one of the largest banks in the world that has an IT budget of over $1 billion and is looking for a way of measuring the end-user performance of a new application that they are rolling out globally.

From small to very large, from network monitoring to application monitoring to service level monitoring and from WiMAX to MSP to Financial Services.

But, there is a common theme. Customers are looking for solutions that are easy to deploy and use, where they can gain a rapid return on their investment.

It may seem slightly crazy at this point, but I believe that the traditional big four vendors, that provide overly complex, over-engineered, over-priced collections of products will struggle over the next few years without a radical change of strategy. We can already see some of that starting to happen as companies like Nimsoft begin to nibble away at their market.

Back in Bay Area this week and my children’s Christmas performance at their school. My son is an elf and my daughter a reindeer – joy.

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