Virgin America becomes a Nimsoft customer

I love it. One of the most innovative airlines using the solution from one of the most innovative vendors.

Look for the press release tomorrow.

Rocking and rolling!

Virgin America Gains Insight to Performance of Critical Applications with
Nimsoft Monitoring Solution

NMS helps airline improve service levels through rapid growth by providing
business-level view of critical systems performance

Redwood City, Calif.—April 27, 2010—Nimsoft, a business unit of CA, Inc.
(NASDAQ:CA), today announced that Virgin America, a fast-growing, California-based
airline, has implemented the Nimsoft Monitoring Solution (NMS) to monitor its entire
infrastructure, as well as the end-user performance of critical applications. NMS
reporting and dashboards provide executives insight into service delivery, translating IT
performance into a clear view of business processes.

NMS is replacing Virgin America’s existing point monitoring solution, providing richer
functionality and unified monitoring capabilities. By implementing NMS, the IT
organization at Virgin America can proactively monitor critical systems and provide
better management and response times to potential issues.

“Virgin America has been growing since its founding, adding more airports and serving
more guests,” said Ravi Simhambhatla, Virgin America chief information officer. “With a
more diverse and extensive infrastructure, we outgrew our existing point solution, and
were looking to upgrade to a fully supported, enterprise-class monitoring solution. NMS
offers tremendous ease of use and a rich feature set that is ideal for our business
requirements, without the high cost.”

Virgin America’s mission is to make “flying good again.” The progressive airline offers
new planes and innovative amenities such as mood-lit cabins, custom designed leather
seats, power outlets and a video touch-screen at every seatback.

“Virgin America is on the cutting edge of airline innovation and technology, so it’s fitting
that the company selected Nimsoft to watch over its most critical systems and
applications,” said Gary Read, senior vice president and general manager of the Nimsoft
business unit at CA. “With NMS, the company can accommodate the growth of its
infrastructure without a significant resource increase. NMS provides automated alerting,
informative dashboards and granular insight into Virgin’s critical systems, enabling
faster response time to incidents and proactive infrastructure management and
troubleshooting.”

Comments are closed.