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More kudos for Nimsoft support

Unsolicited email just received from a customer…..nice job Nimsoft support. This is why we are different.

It is my understanding that you are the person I should contact regarding the stellar support I have gotten from some of your support individual’s as of late. In the last few weeks I have open several support cases and have dealt with both xxxx and xxxxx. These individuals have blown away support I have received from other companies in the past. HP, IBM, and Microsoft come to mind. So much so that I sought you out to pass these praises on. In each case, these individuals quickly responded, where very knowledgeable, and took the time to educate me a little more on the product.

This level of support is very much appreciated.

This entry was posted on Saturday, September 18th, 2010 at 9:58 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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More kudos for Nimsoft support

23 Responses to “More kudos for Nimsoft support”

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